30-day risk-free trial

Try your sofa at home with peace of mind.

10 -year limited warranty

Your sofa is covered by our limited warranty.

World class customer service

Contact our team whenever you need help with your order.

Returns

We offer 30-day returns.

Arrange a return

To request a return within the 30-day return window, contact INTRO with your order number and the item you would like to return.

Our team can help explain return arrangements for your chosen sofa, including collection and any applicable return costs.